Shipping Policy

This policy explains how Norvamia, operated by LUP ECOM GROUP LLC, ships furniture and home-and-garden products. Questions: support@Norvamia.com.

Where we ship

• Orders ship across the United States unless a product page says otherwise.
• Alaska, Hawaii, and some remote ZIP codes may need extra freight time or a custom quote.
• International shipping is not offered as standard.

Delivery methods

• Smaller home items: parcel courier with tracking.
• Sofas, dining, beds, garden sets, and saunas: freight or two-person carrier, often to the curb or driveway unless the checkout option says otherwise.
• Dates shown at checkout are estimates, not guarantees.

Charges and timing

• Shipping cost is shown at checkout. Prices are in USD.
• In-stock items are typically processed within 1–3 business days after payment.
• Parcel deliveries often arrive within 3–10 business days after dispatch.
• Freight furniture and saunas can take longer because of carrier booking and access.

On delivery day

• Measure doorways, stairs, lifts, and garden paths before ordering large items.
• Someone 18 or older should be present to receive the goods.
• Inspect packaging before the driver leaves and note any damage on the delivery receipt.

Last updated: 21 September 2026